Reverse Withdrawal Payment
This is Dokan reverse withdrawal payment product, do not delete.
We make every effort to describe items accurately, but may sometimes get things wrong.
If we have made a genuine mistake then please get in touch so we can rectify the issue.
Any items for return must be advised within 7 days of receipt and must be returned in exactly the same condition as they were, when despatched. If any attempt has been made to modify or repair the item without authorisation then the return will not be accepted. Refunds will only be made upon inspection following receipt.
We will arrange delivery promptly upon receipt of payment & we will send a message to confirm.
Courier or Royal Mail will be used for all items under 25 Kg in weight and within certain size parameters. As most items are unique they will generally be sent via a tracked service to protect the Trust.
Outside of this weight, and with oversize items, collection for our base location will be necessary. We can be flexible on collection days and times.