The Vulcan to the Sky Trust promises to take great care with your personal data, and we commit to protecting any personal information we obtain about you, whether you are visiting our website to sign up for our newsletter, as a donor, shopper, event booker, or volunteer.
The Vulcan to the Sky Trust is a registered charity (charity number 1101948). We also have a wholly-owned trading subsidiary (Vulcan to the Sky Enterprises Limited (company number 04899710).
The Vulcan to the Sky Trust’s registered address is Unit 4 Delta Court Third Avenue, Doncaster Sheffield Airport, Doncaster, England, DN9 3GN.
The Vulcan to the Sky Trust’s purpose and overall mission is to preserve, protect and demonstrate Avro Vulcan XH558 and other aviation and engineering artefacts, and through explaining and educating all in their historical and technological significance, to inspire future generations.
Our supporters help us to achieve this in a variety of ways, primarily by donating money, being a Founding Guardian, purchasing goods for sale in our online store, at our Open Days, at pop-up shops, at our own or third party events and at airshows, or buying tickets for special speaker events and visits, leaving or pledging gifts in wills, or by donating their time as volunteers, all in order to support our programme of work
We take active steps to make sure that our supporters are aware of the ways in which they can help us achieve our overall purpose.
We hold and process supporters’ personal data for a number of reasons:
The Vulcan to the Sky Trust will only contact you – for example keep you up to date on our work, or let you know of ways in which you can support that work – where we have your consent or we are otherwise allowed to do so (see section 7 for details).
We will make it easy for you to tell us if you would like to receive communications from us and hear more about our work and the ways in which you would like to receive this information (post and email). We will not send you communications if you tell us that you do not wish to receive it. There are a variety of ways you can do this, please see section 12 for details.
Where you give us your consent to send communications, we will wherever possible let you know how long this consent will last. Unless we have grounds for believing that a longer period is reasonable and have explained this to you, we will understand your consent to last for 24 months. After this time, in order for us to continue to update you, we will need your refreshed consent. You can update or withdraw your consent at any time, for individual channels of communication, or for all channels. See section 12 for details on how to do this.
We will generally treat any consent you give us as lasting for 24 months, but will apply the following exceptions (but only where we inform you of this at the time you give consent):
The Vulcan to the Sky Trust may collect your personal data in the following circumstances:
You may give us your personal data directly (such as name, postal address, email address, payment card details) eg when you make a donation, become or renew as a Founding Guardian, book for one of our events, purchase products from the Vulcan to the Sky Enterprises online shop, volunteer your time, or when you communicate with us.
You may give us your information indirectly when you sign up to events through any third party ticketing service we may use, or contribute to The Vulcan to the Sky Trust via fundraising sites like Just Giving or Facebook ‘donate’. These independent third parties will pass your data to The Vulcan to the Sky Trust where you have indicated that you wish to support The Vulcan to the Sky Trust and have given your consent or it is a necessary part of completing a contract with you.
We might also obtain your personal data through your use of social media such as Facebook, Twitter or LinkedIn, depending on your settings or the privacy policies of these social media and messaging services. To change your settings on these services, please refer to their privacy notices, which will tell you how to do this.
We might also obtain personal data about individuals who may be interested in giving major gifts to charities or organisations like The Vulcan to the Sky Trust. In this scenario, The Vulcan to the Sky Trust may seek to find out more about these individuals, their interests and motivations for giving through publicly available information. This information may include newspaper or other media coverage, open postings on social media sites such as Facebook and LinkedIn, and data from Companies House. The Vulcan to the Sky Trust will not retain publicly available data relating to major donors without their consent, which will be sought at the earliest practical opportunity.
If you visit our website as an anonymous visitor (e.g. you switch off cookies), The Vulcan to the Sky Trust may still collect certain information from your browser, such as the IP address (an IP address is a number that can uniquely identify a computer or other internet device).
We only collect personal data relevant to the type of transactions you have with The Vulcan to the Sky Trust.
For example, when you contact The Vulcan to the Sky Trust to make a donation, purchase an item online, support our gift aid scheme, or sign up to any of our activities or online pContent, such as newsletters, competitions, or message boards, or you telephone, email, write to or text The Vulcan to the Sky Trust, or engage with The Vulcan to the Sky Trust via social media channels, we may receive and retain personal information about you.
The information we collect is relevant to the type of transaction you are entering into with details such as your name, email address, postal address, telephone or mobile number, bank account details to process donations and whether or not you are a tax payer so that we can claim Gift Aid.
We do not collect “sensitive personal data” about our supporters, e.g. health status, unless there is a clear reason for doing so – such as volunteering where we need this to be aware and make appropriate ensure that we provide appropriate support to enable you to volunteer. Clear notices will be provided on application forms so that it is clear what information we need and why we need it.
Should you support The Vulcan to the Sky Trust in a substantial way, we may provide someone to help you tailor your relationship to suit your interests. If this is the case we may collect sensitive personal data where relevant to our relationship, such as your political or religious views. Should you disclose information to us about your health or your family, this may also be recorded, so that we can communicate with you in a considerate and appropriate manner.
All sensitive personal data is stored on a secure database, to which only a limited number of relevant staff have access. It is deleted when no longer relevant, is never shared with third parties, and is available to you at any point should you wish to see it.
The Vulcan to the Sky Trust will use your personal information for the following purposes:
We will only use your information within The Vulcan to the Sky Trust for the purposes for which it was obtained. The Vulcan to the Sky Trust will not, under any circumstances, share or sell your personal data with any third party for their own communication purposes, and you will not receive communication from any other companies, charities or other organisations as a result of giving your details to us.
We may need to share your information with service providers who help us to deliver our fundraising activities and appeals, for instance through preparing mailings to send you. These “data processors” will only act under our instruction and are subject to pre-contract scrutiny and contractual obligations containing strict data protection clauses. We do not allow these organisations to use your data for their own purposes or disclose it to other third parties without our consent and we will take all reasonable care to ensure that they keep your data secure.
We may also use your email address to match to your account on Facebook or other social media sites in order to show you Vulcan to the Sky Trust pContent while using these services. We only do this where you have opted in to emails and we keep your data secure by encrypting it. No data we hold about you is retained by the third party.
In addition, we may also use your email address to link to Facebook or other social media sites in order to identify other users of these sites whom we believe would be interested in The Vulcan to the Sky Trust, and we may then show them Vulcan to the Sky Trust pContent. No data we hold about you is retained by the third party.
There are two ways to prevent this use of your data, you can either update your preferences at The Vulcan to the Sky Trust by opting out of the relevant channel of communication or you can do this via the social media site:
Updating your preferences with The Vulcan to the Sky Trust will not guarantee that you never see Vulcan to the Sky Trust pContent on social media, since the social media site may select you based on other criteria and without your data having been provided by The Vulcan to the Sky Trust.
We will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example we will keep a record of donations subject to gift aid for at least seven years to comply with HMRC rules.
If you request that we stop sending you communications, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Legacy income is vital to the running of the charity. We may keep data you provide to us indefinitely, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. This also enables us to identify and analyse the source of legacy income we receive.
Where you contribute material to us, e.g. user generated pContent or in response to a particular campaign we will only keep your pContent for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation..
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest.
If you wish to change how we communicate with you, or update the information we hold, then please contact us:
Additionally you can opt out of email separately:
We endeavour to meet the following service levels where supporters request we do not send them marketing information:
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected (in return for proof of identity with two pieces of approved identification).
We ensure that there are appropriate technical controls in place to protect your personal details. For example our online forms are always encrypted and our network is protected and routinely monitored.
We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
We use external companies to collect or process personal data on our behalf. We do comprehensive checks on these companies before we work with them, and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they collect on our behalf, or have access to.
If you would like more information, or have any questions about this policy, please contact us, by email us at firstname.lastname@example.org , or write to us at Vulcan to the Sky Trust, Unit 4 Delta Court Third Avenue, Doncaster Sheffield Airport, Doncaster, England, DN9 3GN, in ether case giving your phone number so we may call you as needed
To make a formal complaint about The Vulcan to the Sky’ Trust’s approach to data protection or raise privacy concerns, please contact:
The Data Protection Officer, Vulcan to the Sky Trust, Unit 4 Delta Court Third Avenue, Doncaster Sheffield Airport, Doncaster, England, DN9 3GN.
You also have the right to make a complaint direct to the UK’s data protection authority, the Information Commissioner’s Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/
Privacy concerns can be also be logged via the ICO website.
Date of update: 20 October 2020
A. The Vulcan to the Sky Trust does not currently receive data from third parties, but may do in the future, including:
Profiling is a common technique used in direct communications using the data of individual supporters and email and postal mail. This involves analysing data to improve the targeting of communications. The Vulcan to the Sky Trust uses profiling techniques to help ensure that our communications are relevant. Profiling allows us to target our resources more effectively, which supporters consistently tell us is a key priority for them. It enables us to raise more funds, sooner, and more cost-effectively, than we otherwise would. The data may have been provided to The Vulcan to the Sky Trust by our supporters when responding to our communications, or when using our website, or social media sites such as Facebook. It may also in the future be provided by external organisations as described above.
When building a profile of who to communicate to, we may analyse geographic, demographic and other information relating to you, as well as your previous responses to our communications. We do this in order to determine whether we believe a particular communication might be of interest. This helps to maximise the effectiveness of our campaigns and to minimise the wastage that would result from sending communications where it is not of interest.